Website Privacy Policy

Effective Date: April 2, 2025

ATrack Solutions, LLC (“ATrack,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information about you when you visit our website at www.atracksolutions.com (the “Site”) and describes your rights and choices regarding your information.

By using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

We may collect the following categories of information:

a. Personal Information You Provide

  • Contact Information: Name, email address, phone number, mailing address

  • Account Information: Username, password, and other credentials used to access ATrack services

  • Communications: Messages, feedback, inquiries, or information you submit via contact forms or emails

  • Marketing Preferences: Subscription choices, event registrations, or survey responses

b. Automatically Collected Information

  • Device Information: IP address, browser type, operating system, device type

  • Usage Data: Pages visited, time spent on the site, referring URL, clickstream data

  • Cookies & Tracking Technologies: Information gathered via cookies, pixels, and similar technologies

c. Information from Third Parties

We may receive information about you from other sources, including business partners, data providers, or public databases, and combine it with information collected through the Site.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain the Site and ATrack services

  • To personalize and improve user experience

  • To communicate with you, including service-related updates and customer support

  • To send marketing and promotional messages (with your consent, where required)

  • To conduct research, analytics, and performance tracking

  • To enforce our Terms of Use and comply with legal obligations

3. Legal Basis for Processing (for EEA Users)

If you are located in the European Economic Area (EEA), we rely on the following legal bases:

  • Your consent

  • Performance of a contract with you

  • Compliance with legal obligations

  • Legitimate interests (e.g., to improve our services, prevent fraud)

4. How We Share Your Information

We may share your information with:

  • Service Providers: Hosting, analytics, marketing, support, and other vendors who process information on our behalf

  • Business Partners: For joint marketing or promotional activities (with your consent)

  • Legal & Regulatory Authorities: If required to comply with legal obligations, enforce our terms, or protect rights and safety

  • Corporate Transactions: In the event of a merger, acquisition, financing, or asset sale

We do not sell your personal information to third parties.

5. Your Privacy Choices

You have the following rights and options:

  • Access, Correct, or Delete Your Data: Contact us to request access, correction, or deletion of your information

  • Email Opt-Out: You can opt out of marketing emails by using the unsubscribe link

  • Cookie Preferences: You can control cookies through your browser settings

  • Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time

To exercise your rights, email us at support@atracksolutions.com.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. We may anonymize and retain certain information for analytics, legal, or compliance purposes.

7. Security of Your Information

We implement technical, administrative, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Recognize your device

  • Personalize content

  • Measure the effectiveness of our marketing

  • Analyze traffic and usage patterns

Most browsers allow you to manage cookie preferences. Please note that disabling cookies may affect site functionality.

9. Children’s Privacy

The Site is not intended for or directed to children under 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us to request deletion.

10. International Data Transfers

If you are accessing the Site from outside the United States, be aware that your data may be transferred to and processed in the U.S., where data protection laws may differ from your jurisdiction. We take appropriate measures to safeguard such transfers.

11. Do Not Track

Some browsers offer a “Do Not Track” feature. We do not currently respond to browser DNT signals, as no uniform standard has been adopted.

12. Third-Party Links

Our Site may contain links to other websites. This Policy does not apply to those third-party sites. We encourage you to review their privacy policies before providing any personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy and update the effective date. Your continued use of the Site constitutes your acceptance of the updated policy.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

ATrack Solutions, LLC
4601 Sheridan St, Suite 501
Hollywood, FL 33021
Email: support@atracksolutions.com

 

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