Security at ATrack Solutions
Effective Date: April 23, 2025
At ATrack Solutions, we understand that our clients entrust us with sensitive information, including protected health information (PHI) and personally identifiable information (PII). We are committed to maintaining the highest standards of data security and privacy to protect this information. Our security framework is designed to ensure confidentiality, integrity, and availability across all our services.
Our Commitment to Data Security
We employ a multi-layered security approach that encompasses administrative, technical, and physical safeguards. Our security measures are continuously reviewed and updated to adapt to emerging threats and to comply with evolving regulatory requirements.
Compliance Standards
HIPAA Compliance
ATrack Solutions complies with the Health Insurance Portability and Accountability Act (HIPAA) regulations. We have implemented policies and procedures to ensure the protection of PHI, including:
Regular risk assessments
Employee training programs
Access controls and audit logs
Incident response plans
Technical Safeguards
Data Encryption
All data transmitted to and from our systems is encrypted using industry-standard protocols (e.g., TLS 1.2 or higher). Data at rest is also encrypted to prevent unauthorized access.
Access Controls
We implement strict access controls to ensure that only authorized personnel can access sensitive information. These controls include:
Role-based access permissions
Multi-factor authentication (MFA)
Regular access reviews
Network Security
Our network infrastructure is protected by firewalls, intrusion detection and prevention systems (IDPS), and continuous monitoring to detect and respond to potential threats promptly.
Administrative Safeguards
Security Policies and Procedures
We maintain comprehensive security policies and procedures that govern the handling of sensitive information. These policies are regularly reviewed and updated to reflect best practices and regulatory changes.
Employee Training
All employees undergo mandatory security and privacy training upon hire and annually thereafter. Training covers topics such as data protection, incident reporting, and secure handling of PHI and PII.
Vendor Management
We assess and monitor our third-party service providers to ensure they meet our security and compliance standards. Contracts with vendors include data protection clauses and confidentiality agreements.
Incident Response and Business Continuity
We have established an incident response plan to address potential security incidents swiftly and effectively. Our business continuity and disaster recovery plans are designed to minimize downtime and data loss in the event of unforeseen disruptions.
Continuous Improvement
Security is an ongoing process. We are committed to continuous improvement through:
Regular security assessments and audits
Vulnerability scanning and penetration testing
Staying informed about emerging threats and adapting our defenses accordingly
Contact Us
If you have any questions or concerns about our security practices, please contact us at:
ATrack Solutions, LLC
156 Alegria Cir,
Saint Augustine, FL 32095
Email: support@atracksolutions.com